Booking Guidelines

  • Once booking is confirmed it is subject to the Rain Spa Cancellation Policy.
  • Rebooking should be advised 4 hours prior to reservation and is subject to availability.
  • Cancellation made 24 hours prior to the reservation will not incur any cancellation charge.
  • Cancellation made less than 24 hours prior to the reservation shall incur a cancellation charge equivalent to the value of the treatment and shall be charged accordingly.
  • No show will incur a cancellation charge equivalent to the value of the treatment and shall be charged according to the mode of payment chosen.
  • Any time lost due to late arrival shall be deducted from the total treatment time, the full rate will still apply.
  • Mode of payment:
    • Cash if booking and payment are done in the condos.
    • Credit card if booking and payment are done in the Rain Spa